Swiss Hospitality Business Advisory · Yerevan

You have a problem. We can solve it.

Armenia's leading independent hospitality advisory firm. Market intelligence, service culture, investment advisory, and energy solutions — for those who want results, not reports.

What we do

Every engagement starts with a real problem.

“My hotel is underperforming and I don't know where to start.”

Advisory Services

Strategic advisory, asset management, turnaround, operator selection. We find the problem. We fix it.

Let's talk

“My team knows what to do. They just don't do it consistently.”

Executive Education & Leadership

Leadership and service culture programmes for mid to senior management. International expertise, Armenian market reality.

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“My energy costs are killing my margins.”

Energy & Sustainability

BESS advisory, Green Key certification, solar storage solutions. We reduce your costs and future-proof your asset.

Find out more

“I'm making decisions without data.”

Market Intelligence

Armenia's only structured hospitality workforce intelligence. The numbers nobody else has.

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SHBA Advisory Board

Backed by people who have done it.

  • Mikayel Mayrapetyan GM Ibis Yerevan Center, President Hotel Association
  • Pierre Verbeke Former director EHL Advisory Services
  • Werner Loens Former Director, Michelin Guide Benelux
  • Yvo van Dijk GM Marriott Yerevan
  • Michel De Matteis Meilleur Ouvrier de France 1991
  • Roushana Sjahsam Debt Restructuring Expert
  • Natalia Tughushi Former GM Lopota Lake Resort & Spa Michelin Key
  • Denis Laus Former GM Marriott Yerevan
  • Jochen De Peuter EHL Alumni

Meet the full board →

Tell us where you are

Two ways in. One standard.

You operate a hotel

Owners, operators & investors

Service culture gaps, retention problems, investment decisions, distressed assets.

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You work in hospitality

Hospitality professionals

Career development, training needs, finding the right next step.

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Market intelligence

Armenia's first structured hospitality workforce survey.

SHBA conducted Armenia's first structured hospitality workforce survey — 2026. Used by hotel operators, investors, and government bodies.

300+years of combined expertise
9international Advisory Board members
1ststructured hospitality workforce survey in Armenia
Member of

Free download

The SHBA Talent Barometer, Preview Edition: headline findings from Armenia's first structured hospitality workforce survey.